iOS support thread
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Re: iOS support thread
Hi. PMed you.
Let's see if I can figure something out from Apple automatic crash reports, if you have them enabled in settings.
Let's see if I can figure something out from Apple automatic crash reports, if you have them enabled in settings.
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- Posts: 4
- Joined: November 2nd, 2018, 3:44 pm
Re: iOS support thread
I've been playing wesnoth multiplayer on my iPad and it keeps crashing only in multiplayer and at random I can't figure out why
Re: iOS support thread
Sorry for that.
Do you have crash reporting enabled in iOS? If yes, I should be able to debug the crash.
What maps and mods are you playing on?
Do you have crash reporting enabled in iOS? If yes, I should be able to debug the crash.
What maps and mods are you playing on?
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- Posts: 4
- Joined: November 2nd, 2018, 3:44 pm
Re: iOS support thread
I actually have no idea how do I find out?
I have even been playing default multiplayer and it crashes tho I have downloaded a bunch of add ons like ageless era and era of magic etc
I have even been playing default multiplayer and it crashes tho I have downloaded a bunch of add ons like ageless era and era of magic etc
Re: iOS support thread
The option is in Privacy- Analytics- Share with app developers on iOS 12.
Can you attach a screenshot with the list of your installed addons?
Can you attach a screenshot with the list of your installed addons?
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- Posts: 4
- Joined: November 2nd, 2018, 3:44 pm
Re: iOS support thread
I'm not on iOS 12 yet tho I do have it on In diagnostics it says.
Ok
Ok
Re: iOS support thread
It might be somewhere else in the settings then.
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- Posts: 4
- Joined: November 2nd, 2018, 3:44 pm
Re: iOS support thread
Thanks, will install these and test. Probably it’s time for an update.
Re: iOS support thread
The desktop version recently got another balance/bug fixing patch...
What if we kindly requested an update to the iOS version?
What if we kindly requested an update to the iOS version?
Re: iOS support thread
It's planned ASAP. I'm overloaded IRL, expecting a break in a week. Sorry for both delayed updated.
Re: iOS support thread
Hi,
I'm very disappointed ;-(
First the app Crashes permanently, and now I Cannot Even Update it!
i feel deceived and want my Money back!
I'm very disappointed ;-(
First the app Crashes permanently, and now I Cannot Even Update it!
i feel deceived and want my Money back!
Re: iOS support thread
Hi.
Sorry for your experience.
Can you please go in a bit more detail? How it doesn’t update?
Can you please turn on a crash data sharing in your iOS settings, in order for us to receive crash report?
Sadly, the refund process is not under our control, it’s completely on Apple side. It needs to be resolved with their support.
Thanks and sorry again.
Sorry for your experience.
Can you please go in a bit more detail? How it doesn’t update?
Can you please turn on a crash data sharing in your iOS settings, in order for us to receive crash report?
Sadly, the refund process is not under our control, it’s completely on Apple side. It needs to be resolved with their support.
Thanks and sorry again.
Re: iOS support thread
Hello!
I dort know how to get a Crash Report.
The First Attacke on the Second Part of the Tutorial simply Crashes back on Main Screen (with all the Apps)
And the Update says "this App is not compatible with this device" (ipad2)
WHy is this App no longer compatible with ipad2 ?
Come on it only Needs iOS 8 After all
Grettings
Jona
I dort know how to get a Crash Report.
The First Attacke on the Second Part of the Tutorial simply Crashes back on Main Screen (with all the Apps)
And the Update says "this App is not compatible with this device" (ipad2)
WHy is this App no longer compatible with ipad2 ?
Come on it only Needs iOS 8 After all
Grettings
Jona
Re: iOS support thread
Crash reports can be enabled in Settings > Privacy > Diagnostics & Usage, and select Automatically Send or Don't Send (https://stackoverflow.com/questions/426 ... ct-crashes).
I will look into the issue. I remember doing something about latest Apple requirements about 64-bot platform only; IIRC, they stopped accepting 32-but apps completely.
If I still can get it out for iOS 8, I’ll publish another update for it.
Thank you for your patience!
I will look into the issue. I remember doing something about latest Apple requirements about 64-bot platform only; IIRC, they stopped accepting 32-but apps completely.
If I still can get it out for iOS 8, I’ll publish another update for it.
Thank you for your patience!